You can do this by opening Your RBS mobile app and selecting "Help" on the bottom menu and then "Chat to Cora". You can now activate your Apple Pay or Google pay by contacting us via our digital teams. You can see your recent Apple Pay transactions in Wallet and in 'Statements' on your Mobile app, and in your Digital Banking service.įor further help, you can contact our dedicated Apple Pay Support Team.ĭigital Wallet support (Apple Pay/Android Pay) On your iPhone, hold your iPhone near the contactless reader and authorise the return with Touch ID or your passcode.ĭepending on the return and refund policies of the store you bought the item from, it may take up to several days for the return transaction to appear on your credit card statement, or on your bank account statement. On the device that you used to make the original payment, select the card that you want to be refunded. Tap the card and then tap the 'information' iconĪpple Pay activity is also included on your credit card statements, and on your bank account statements for your debit card transactions.To see the last 4 or 5 digits of the Device Account Number for your iPhone or iPad: The merchant may be able to use the Device Account Number (your device card number) to find your purchase and process the return, as they would with a traditional credit card or debit card payment. They will ask you to enter the card PIN into the shops' card-reader. If you need to return an item that you have bought in a store, we recommend that you take the card with you that you used when you made the purchase as some merchants may need to see this as part of the refund process.
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